Smithworks played a huge part in helping my fiance create the most unforgettable and magical day. Not only is their product sensational, but their customer service is exceptional. They are professional, yet make you feel like family. We have been so pleased and will be sure to visit Smithworks from here on out!
Gracie (photo) -
JD Goodwin -
Best jewelry store anywhere. Smithworks designed an awesome custom engagement ring for my wife as well as a beautiful custom wedding band for her also. They also designed and made my most precious possession, my wedding band, by taking my late father's wedding band and turning it into mine by using the gold from his band. They have also helped me provide my wife with many other wonderful gifts over the years. The customer service is, as always, wonderful.
"The customer service is, as always, wonderful"
I was looking for a place to have my ring re-sized and you came highly recommended by a friend of mine! It has been ten years since I last wore my wedding ring! I brought my wedding ring into your store to be re-sized on a Friday. I was pleasantly surprised that you did repairs in house. I did NOT have to send it out mail order and wait two weeks to get it back as it was ready for pick-up the next day! Not only did it fit but it was shinier than it has been in a while. You were so nice to my two kids who were with me. I HIGHLY recommend your store! The people are so nice and friendly!
Sharen Timbs Kaska -
My watch band broke and I had given up hope for finding one at places other than a jewelry store. We took the watch to Louis and he "made" me a band that looks like a 14-ct gold bracelet to match my 14-ct gold watch. Louis also helped me design my amethyst ring. He is forever tightening my rings and bracelets and keeping our appraisals up-to-date as well as keeping my jewelry clean. We even got one of the ladies to take our picture in the store. How could you ask for better staff?
Dean Pool -
My mom had a stroke this summer and could not wear her special ring any longer. She gave it to me so I could enjoy it. Smithworks resized and fixed some things that had worn down on the ring. I only trusted them with this special gift.
Dawn Clark Graves -
Brooke Fowler Hamrick -
Smithworks gave me the engagement ring of my dreams! I love working with Louis and his amazing staff! They are the best! I highly recommend them to all!
"Smithworks gave me the engagement ring of my dreams!"
I lost a diamond out of one of my rings. Smithworks matched the other diamonds and replaced the missing diamond while I waited. Excellent work and reasonable price.
Shirley Chumley -
Not only is Smithworks a wonderful place to shop for fine jewelry, everyone there will go the extra mile to help with all your needs! Thank you Louis!!
Terri Teele Oliver -
When my fiancé proposed on top of Grandfather Mountain, he pulled out the most beautiful ring! Eventually he told me he went to Smithworks, and said that he had exceptional help finding the perfect ring. It was the first he was shown and his favorite. I love that he picked out something so romantic and timeless that would fit my personality. I am so excited to marry the love of my life!
Noelle M. (photo) -
My husband would get all my Pandora charms from Smithworks, and I was always excited when I saw the bag with all the cute ribbon.
Christine Ervin Arrowood -
Shauna McDonald Johnson -
Years ago, I was given my late grandmother's diamond ring. It was a beautiful stone, but the setting was dated and not quite "my style." I knew what I wanted, but was not able to articulate it as well as I had hoped. Smithworks listened to my rough ideas, and reset the stone into a beautiful, updated setting that made the stone even more beautiful. It's a wonderful family keepsake that generates compliments wherever I go. Love me some Smithworks!
"Smithworks listened to my ideas and reset the stone into a beautiful, updated setting..."
My husband had my first engagement ring made into a pendant. He wouldn't have gone anywhere else to have it done. It turned out gorgeous! Just this past Christmas Smithworks put my grandmother's diamond on a gold cross necklace for me. These two items, both from Smithworks, are my most treasured possessions.
Pam McGinnis -
You designed my custom engagement ring using my mom's ring, his mom's ring, and the first ring he gave me. You have also done EVERY jewelry repair, sizing, etc. since. Love you guys and your store....and so does my daughter now!
Kim Waddell -
Christy Willard Potts -
You all have designed a couple of pieces for me -- most recently, stackable rings made from stones that were given to me by family members. The rings are beautiful and everyone there is so very kind and helpful. Thank you, Smithworks, for another amazing creation.
"Thank you, Smithworks, for another amazing creation."
My now-fiancé got my engagement ring custom made at Smithworks. It is so beautiful and unique! I love it and he has talked so much about how nice, friendly, and helpful the people at Smithworks are!
Bailey Wood Finch -
I remember when Smithworks opened on Magnolia Street. My father bought me my first piece of "real" jewelry from Smithworks and I still have it today. Years later, my husband purchased my engagement ring from Louis. I love all of my jewelry that has come from Smithworks over the years!
Catherine Patterson Gramling -
My husband and I went to Smithworks before Christmas. Staff was very attentive and helpful and registered all my wishes so my husband can go in any time and be sure to purchase a gift that fits me. Lovely shop with lovely things.
Victoria Hackworth Diehl -
I wanted to get my granddaughters something that would be very special to them from their grandmother. I went to Smithworks to look at their jewelry. I decided on a Roberto Coin Diamond Baby Cross, one was yellow gold and the other one was white gold. They loved them. Jenny, the youngest granddaughter, was married on December 27th and wore her cross. Elizabeth, her sister, was Maid of Honor and also wore her cross. They looked so beautiful on them and it made me proud. Anna and Louis were very helpful. Everything they have is so beautiful.
Jean Boyce -
Debbie Cobb -
My Dad introduced me to the Smithworks family years ago on Magnolia Street. Over the years I have been a loyal customer and think of Louis as a personnel friend. The quality and "uniqueness" of each piece is why I keep coming back -- and to see what bow tie Louis will be wearing! Thanks to the friendly and helpful staff, I now have a brand new engagement ring that is jaw-dropping gorgeous!
"The quality and 'uniqueness' of each piece is why I keep coming back."
I picked up the ring you sent off for repair today. It looked great, and I can't wait to get it back to my daughter. Thank you so much for taking care of this repair for us. My husband has bought many beautiful pieces for me and our daughter from your store. The selection and wonderful customer service keep us coming back. I am often complimented on my jewelry and have recommended your store many times to friends and family. Thank you again for providing such wonderful customer service. We are glad to be Smithworks customers.
Sharon Bullock -
When I met Shelby, I knew she was the one, so when it came time to pick out a ring for her, I wanted to make sure it was perfect. One day, while Shelby was away from her phone, I decided to sneak onto her Pinterest account. I found different rings that she had liked and quickly sent screenshots of them to myself. I knew that Smithworks was the best in the business, so I took the screenshots to them. By the time I left, they had put together the perfect ring I was searching for.
James D. (photo) -